SEO Toronto

“Torontonians have embraced the new 311 phone service and are pleased with the results, so I’m thrilled to see the expansion online,” said Mayor David Miller. “In a city as plugged in as Toronto, I know our residents will be quick to embrace this new additional option of online self-service – and of course, they can still call 311, 24 hours a day, seven days a week.”

Many of the most common service requests received by 311 customer service representatives are now available online. The list of the services will continue to grow over the coming months as 311 works to integrate more of them online. Initial online service requests include the following: missed garbage, recycling or green bin collection, metal items or appliance pickup, report a damaged sidewalk or road, a pothole, a leaking hydrant or faded road markings, and requests for a solid waste collection calendar. More online services will be added in the coming months.